Bug Reports
SUBJECT AUTHOR REPLIES VIEWS LAST POST
[checking ] 20th july FB login issue, information request

As players know, we have a issue with the FB and FB game room login.


If you are affected, we need your character, server name and game that you play on. We also need your FB user ID number  https://www.facebook.com/help/1397933243846983?helpref=faq_content


We need t

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2 months ago Last Post by Kitwritten(1 months ago)
Kitwritten 40 541 Kitwritten 07/30/2017 22:32
CoE Recharge system compensation
Dear Players.
We are extremely sorry about the delays with payments being sent to players. The issue has been resolved and all payments should have been sent to the affected players.

We will be sending compensation emails short
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3 months ago Last Post by Kitwritten(3 months ago)
Kitwritten 1 156 Kitwritten 06/04/2017 07:48
pour les francais felspire

je crée  ce post pour  que vous puissiez  me faire remonter les bug les  problèmes   sur le jeu . je transmettrai au responsable pour que ce sois assez rapide  merci?

coordialement vetmichel

5 months ago Last Post by Wildnox77(1 months ago)
s36.michel 5 200 Wildnox77 08/03/2017 03:27
How to add a screenshot to forums The screenshot will need to be added to a image or file hosting site then a link to the screenshot will need to be added to the forum.

A screenshot needs to be clear enough for the staff to check and read.

http://tinypic.com/
http://www.photobucket.com/
https://www.flickr.com/


How to ad...
2 year ago Last Post by Chris(8 months ago)
kitwritten 2 496 Chris 01/17/2017 01:24
Information to Bug Report Collection Dear Friends:

It's really important to include specific details when reporting an issue you're experiencing.

Who - Character Name
What - The problem you encountered
Where - Realm Name or Screenshot
When - Roughly when the issue encountered, or if an ongoing issue when it first started happ...
11 months ago Last Post by Kitwritten(10 months ago)
Totti 4 400 Kitwritten 11/06/2016 21:03
Mini client issues ?

Mini clients fix guide

 

This will work with Fs and CoA client

The player needs to have internet explorer updated to IE 10 or IE 11 ( depending on windows version )

right click on the client on the desktop

Click on run as admin


[picture]


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11 months ago Last Post by Kitwritten(1 months ago)
Kitwritten 16 729 Kitwritten 08/21/2017 01:51
Information to Bug Report Collection Dear Friends:

It's really important to include specific details when reporting an issue you're experiencing.

Who - Character Name
What - The problem you encountered
Where - Realm Name or Screenshot
When - Roughly when the issue encountered, or if an ongoing issue when it first started happening...
1 year ago Last Post by Anonymous27251340(10 months ago)
Totti 1 427 Anonymous27251340 11/16/2016 08:06
How to add a screenshot to forums How to add a image to the forums.

Click on Image Icon
[picture]

Choose appropriate option for image:


Insert URL is for images hosted online

Upload is for images on PCs, Click on browse to access your computer and find / select the file to be uploaded


[picture]
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2 year ago
Kitwritten 0 399
SCREENSHOTS, SERVER and CHARACTER MUST BE PROVIDED!!!! Please, players, we have a large number of bug reports with missing information.

This is causing a lot of extra work for us and its causing a lot of delays with getting things reported. It also means that its causing delays with sorting out compensation.....

If we have too many delays because ...
1 year ago Last Post by Kitwritten(9 months ago)
Kitwritten 5 501 Kitwritten 12/01/2016 05:42
gold bank is bugged for lvl 116 ?

SERVER : S66 Pydna (Europe) , Character name : NOBUKO , 

when i was lvl 115 each time i used gold bank i was receiving 910.000 gold now i made lvl 116 i get 508.000 gold i am sure that is not correct ... can u pls fix this or i would accept conpensation for the gold i am losing due to

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4 hours ago
Anonymous28866334 0 0
Missing Diamonds

I have just recharged for Grand Gala and not yet received Diamonds in the game.

Their is only 4 hours left and I cannot collect rewards or complete points feast until Diamonds are received please rectify asap. Ticket sent Support Ticket Opened [#946306]


Thank you Reser8E

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18 hours ago Last Post by Kitwritten(9 hours ago)
anonymous10472440 1 12 Kitwritten 09/25/2017 23:11
Diamonds S35 There is an issue with receiving diamonds on Felspire, S35. NoT, and myself, OubreE9, have both not received our purchases today. We're hoping this is resolved prior to the end of the current event. By the way, tickets have been submitted. 20 hours ago
Anonymous29495420 0 2
Diamonds S35 There is an issue with receiving diamonds on Felspire, S35. NoT, and myself, OubreE9, have both not received our purchases today. We're hoping this is resolved prior to the end of the current event. By the way, tickets have been submitted. 20 hours ago
Anonymous29495420 0 1
Diamonds There is an issue with receiving diamonds on Felspire, S35.  NoT, and myself, OubreE9, have both not received our purchases today.  We're hoping this is resolved prior to the end of the current event.  By the way, tickets have been submitted. 21 hours ago Last Post by Kitwritten(13 hours ago)
Anonymous27455404 2 16 Kitwritten 09/25/2017 18:51
Gauntlet Sept 21/2017 is broken

Gauntlet is not working.  keeps freezing on the battle window. have to refresh every time I kill. I have screen shots but it won't let me upload them.


Beast S34 and S7

4 days ago
Anonymous10085889 0 4
home stuck on level 12

Hi,

For a while now my home has been stuck on level12,i kill gc's everyday and get the experience etc but nothing has happened to my home level. I realise as you get higher more is needed but the home has been stuck at level 12 for quite a while now. Hope it can be fixed,many thanks.[pictur

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5 days ago
Anonymous26577440 0 4