Bug Reports
SUBJECT AUTHOR REPLIES VIEWS LAST POST
SCREENSHOTS, SERVER and CHARACTER MUST BE PROVIDED!!!! Please, players, we have a large number of bug reports with missing information.

This is causing a lot of extra work for us and its causing a lot of delays with getting things reported. It also means that its causing delays with sorting out compensation.....

If we have too many delays because ...
1 year ago Last Post by Kitwritten(4 days ago)
kitwritten 2 200 Kitwritten 02/19/2017 19:44
How to add a screenshot to forums The screenshot will need to be added to a image or file hosting site then a link to the screenshot will need to be added to the forum.

A screenshot needs to be clear enough for the staff to check and read.

http://tinypic.com/
http://www.photobucket.com/
https://www.flickr.com/


How to ad...
1 year ago Last Post by Chris(1 months ago)
kitwritten 2 232 Chris 01/17/2017 01:24
Information to Bug Report Collection Dear Friends:

It's really important to include specific details when reporting an issue you're experiencing.

Who - Character Name
What - The problem you encountered
Where - Realm Name or Screenshot
When - Roughly when the issue encountered, or if an ongoing issue when it first started happ...
4 months ago Last Post by Kitwritten(3 months ago)
Totti 4 237 Kitwritten 11/06/2016 21:03
Mini client issues ?

Mini clients fix guide

 

This will work with Fs and CoA client

The player needs to have internet explorer updated to IE 10 or IE 11 ( depending on windows version )

right click on the client on the desktop

Click on run as admin


[picture]


...
4 months ago Last Post by blanx89(2 months ago)
Kitwritten 13 397 blanx89 12/09/2016 13:50
Information to Bug Report Collection Dear Friends:

It's really important to include specific details when reporting an issue you're experiencing.

Who - Character Name
What - The problem you encountered
Where - Realm Name or Screenshot
When - Roughly when the issue encountered, or if an ongoing issue when it first started happening...
9 months ago Last Post by Anonymous27251340(3 months ago)
Totti 1 258 Anonymous27251340 11/16/2016 08:06
How to add a screenshot to forums How to add a image to the forums.

Click on Image Icon
[picture]

Choose appropriate option for image:


Insert URL is for images hosted online

Upload is for images on PCs, Click on browse to access your computer and find / select the file to be uploaded


[picture]
...
1 year ago
Kitwritten 0 223
SCREENSHOTS, SERVER and CHARACTER MUST BE PROVIDED!!!! Please, players, we have a large number of bug reports with missing information.

This is causing a lot of extra work for us and its causing a lot of delays with getting things reported. It also means that its causing delays with sorting out compensation.....

If we have too many delays because ...
1 year ago Last Post by Kitwritten(2 months ago)
Kitwritten 5 293 Kitwritten 12/01/2016 05:42
Cannot connect to s37

Every time I have tried to enter the game for the last few hours, I get a message that says "Connection Closed" with a button that says "Reconnect". If I click the button, the page reloads and goes right back to the same error message. Screenshot: [IMG]http://i65.tinypic.com/eg8lf6.png[/IMG]

...
6 hours ago
Anonymous27715004 0 1
Getting wrong prize

Hi, i used Treasury and received a wrong prize, the item i received is not in the list...


Like diamonds for example, you can get 3 amounts(50,100,150), same as exp pills and so on... I received a 2.5x exp potion instead of 3x.


I'm not here for 0.5x exp, we need to get wh

...
1 days ago
Warley 0 7
[Checking] Hidden Consume Event? In-game name: TheKingQuit

Server: S3

Problem: I had 2 chests in my mail after reset for a event called 7 Day consume but there are no such icons on the game.
There is a Daily consume:
[picture]
But I got rewards chests for a 200 consume
[picture]
And 1000 gold consume[picture]
So is

...
1 days ago Last Post by GM Oscar(1 days ago)
Dewi 1 32 GM Oscar 02/23/2017 06:11
consumption award Been asked to post this....comsumption pack award ..which was 3 chest/3 keys and a few ref exlixires..i only get this on S14..gingernut s15 grac[picture] 1 days ago Last Post by GM Oscar(1 days ago)
Anonymous25873118 1 29 GM Oscar 02/23/2017 06:12
Missing Diamond from Recharging

Before recharging, i had 0 Diamond.

After purchasing pack 60 Diamond price 1.99 $, i had total only 0 Diamond. That mean i lost 60 Diamond.

Can u check it why i lost 60 Diamond eventhough i didnt buy anything at that time ?


[picture]



...
1 days ago Last Post by Kitwritten(1 days ago)
Anonymous26001874 2 24 Kitwritten 02/23/2017 02:15
[reported] World Boss Unlock Time

can it be that the server clock is messed up since the server merges?

worldboss unlocked at:

Server Time:

12:15 (US East)

i also noticed that the free STA came at wrong time

...
1 days ago Last Post by Anonymous20654374(1 days ago)
Anonymous20654374 4 51 Anonymous20654374 02/22/2017 13:43
[checking] Alchemy Bug [picture] 2 days ago Last Post by Kitwritten(1 days ago)
Chris1 3 49 Kitwritten 02/22/2017 19:43
S64 7 day rivalry !!!! Screen shot of br ranking after reset before the event ended S64 IGN GI69 .....[picture][picture]
2 days ago
anonymous10180698 0 6
from Sylar [picture]se64,iVBORw0KGgoAAAANSUhEUgAABQAAAAQACAYAAAC+k/RDAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAP+lSURBVHhe7L0FoG1VtT4+T97uS6d0CNioKGA8BcHu7vfsHw8DA+thd6PPpxiIYiJlK6CIhUqH1CUv3O57T/7H940x5ppzxY5zzgX077f3WHPUHDPWXDX3Wmv3vO0zZ4+HWqg6GsteIjdkFH1i7LFUMJ5kGE8FgYqFLuNMYFxlYl... 2 days ago Last Post by Kitwritten(14 hours ago)
Anonymous20489526 11 146 Kitwritten 02/23/2017 19:18