Bug Reports
SUBJECT AUTHOR REPLIES VIEWS LAST POST
How to add a screenshot to forums The screenshot will need to be added to a image or file hosting site then a link to the screenshot will need to be added to the forum.

A screenshot needs to be clear enough for the staff to check and read.

http://tinypic.com/
http://www.photobucket.com/
https://www.flickr.com/


How to ad...
4 year ago Last Post by Chris(2 year ago)
kitwritten 2 1074 Chris 01/17/2017 01:24
Information to Bug Report Collection Dear Friends:

It's really important to include specific details when reporting an issue you're experiencing.

Who - Character Name
What - The problem you encountered
Where - Realm Name or Screenshot
When - Roughly when the issue encountered, or if an ongoing issue when it first started happ...
2 year ago Last Post by Kitwritten(2 year ago)
Totti 4 855 Kitwritten 11/06/2016 21:03
Mini client issues ?

Mini clients fix guide

 

This will work with Fs and CoA client

The player needs to have internet explorer updated to IE 10 or IE 11 ( depending on windows version )

right click on the client on the desktop

Click on run as admin


[picture]


...
2 year ago Last Post by Anonymous31483064(1 year ago)
Kitwritten 20 1578 Anonymous31483064 05/17/2018 02:31
Information to Bug Report Collection Dear Friends:

It's really important to include specific details when reporting an issue you're experiencing.

Who - Character Name
What - The problem you encountered
Where - Realm Name or Screenshot
When - Roughly when the issue encountered, or if an ongoing issue when it first started happening...
3 year ago Last Post by Anonymous27251340(2 year ago)
Totti 1 874 Anonymous27251340 11/16/2016 08:06
How to add a screenshot to forums How to add a image to the forums.

Click on Image Icon
[picture]

Choose appropriate option for image:


Insert URL is for images hosted online

Upload is for images on PCs, Click on browse to access your computer and find / select the file to be uploaded


[picture]
...
4 year ago Last Post by Kitwritten(1 year ago)
Kitwritten 1 1008 Kitwritten 04/24/2018 02:31
SCREENSHOTS, SERVER and CHARACTER MUST BE PROVIDED!!!! Please, players, we have a large number of bug reports with missing information.

This is causing a lot of extra work for us and its causing a lot of delays with getting things reported. It also means that its causing delays with sorting out compensation.....

If we have too many delays because ...
3 year ago Last Post by Kitwritten(1 year ago)
Kitwritten 6 1067 Kitwritten 04/24/2018 02:32
Anonymous10120722 0 24
Guild Mission - Missions completed 'unaccepted' when submitt

https://live.staticflickr.com/65535/48013010751_6f08d76a93_b.jpg


I completed "spend 2500 topaz" mission & received "unaccepted".  Please advise.  2300 spent on Premium Wheel.  Honestly do not remember where first 240 were spent.

1 months ago Last Post by anonymous10167032(1 weeks ago)
Anonymous20242914 4 50 anonymous10167032 07/05/2019 13:20
Story doesn't update

Malaborn S06


Hello,

i have cleared level 22 to 25 dungeons but the Story mode still asks me to complete level 22 ...

As a consequence i cant combine, i Don't have saccess to guilds etc ...


Can u help me pls ?

...
3 months ago Last Post by Anonymous31861523(3 months ago)
Anonymous31861523 3 172 Anonymous31861523 03/25/2019 10:43
FAILURE TO CONNECT

Hi,


I play on two different servers, both now bring up a Tip  Connect Close screen and will proceed no farther on Microsoft Edge, I can not connect through Firefox as it tells me your site has an expired security certificate and will not allow me to proceed, and through Chrome I

...
6 months ago
Anonymous31521780 0 123
when will S14 get a server merge?? there needs to be some merges going on.... servers are dying...players are leaving 7 months ago
Anonymous31819862 0 112
naga fragment drop rate has dropped to 0 been farming naga for 6 days and the last 3 the drop rate has been zero... at vip5 and over 140 vigor I should have got atleast 1...is this happening to anyone else or just me?? 7 months ago
Anonymous31819862 0 101
Growth pack bugged?

Hello,

Yestarday and today i bought a daily card pack and i didnt get anything out of it.

7 months ago Last Post by anonymous10167032(1 weeks ago)
Anonymous31849973 2 125 anonymous10167032 07/05/2019 13:20
Equipment refine issue I have a problem with refining. Despite I finished instance 27 ... I still cannot do refining. Please, could you fix it? IcemanX from S14 Dragon Bones. 7 months ago Last Post by anonymous11165925(6 months ago)
Anonymous31831947 1 251 anonymous11165925 12/18/2018 16:58
Migration problem

It won't let me migrate to the gtarcade.


I tried and it says account already exists. I tried log in and it says bad username or password.


I am unable to access the email account I created my game account with. So I cannot ask for password reset.


How can I mi

...
7 months ago
Anonymous 0 100
i haven not been able to play on any clash of avatars server [picture][picture] 7 months ago Last Post by Anonymous26598240(7 months ago)
Anonymous26598240 1 260 Anonymous26598240 12/10/2018 19:51