Bug Reports
SUBJECT AUTHOR REPLIES VIEWS LAST POST
How to add a screenshot to forums The screenshot will need to be added to a image or file hosting site then a link to the screenshot will need to be added to the forum.

A screenshot needs to be clear enough for the staff to check and read.

http://tinypic.com/
http://www.photobucket.com/
https://www.flickr.com/


How to ad...
3 year ago Last Post by Chris(2 year ago)
kitwritten 2 986 Chris 01/17/2017 01:24
Information to Bug Report Collection Dear Friends:

It's really important to include specific details when reporting an issue you're experiencing.

Who - Character Name
What - The problem you encountered
Where - Realm Name or Screenshot
When - Roughly when the issue encountered, or if an ongoing issue when it first started happ...
2 year ago Last Post by Kitwritten(2 year ago)
Totti 4 781 Kitwritten 11/06/2016 21:03
Mini client issues ?

Mini clients fix guide

 

This will work with Fs and CoA client

The player needs to have internet explorer updated to IE 10 or IE 11 ( depending on windows version )

right click on the client on the desktop

Click on run as admin


[picture]


...
2 year ago Last Post by Anonymous31483064(10 months ago)
Kitwritten 20 1464 Anonymous31483064 05/17/2018 02:31
Information to Bug Report Collection Dear Friends:

It's really important to include specific details when reporting an issue you're experiencing.

Who - Character Name
What - The problem you encountered
Where - Realm Name or Screenshot
When - Roughly when the issue encountered, or if an ongoing issue when it first started happening...
2 year ago Last Post by Anonymous27251340(2 year ago)
Totti 1 807 Anonymous27251340 11/16/2016 08:06
How to add a screenshot to forums How to add a image to the forums.

Click on Image Icon
[picture]

Choose appropriate option for image:


Insert URL is for images hosted online

Upload is for images on PCs, Click on browse to access your computer and find / select the file to be uploaded


[picture]
...
3 year ago Last Post by Kitwritten(11 months ago)
Kitwritten 1 921 Kitwritten 04/24/2018 02:31
SCREENSHOTS, SERVER and CHARACTER MUST BE PROVIDED!!!! Please, players, we have a large number of bug reports with missing information.

This is causing a lot of extra work for us and its causing a lot of delays with getting things reported. It also means that its causing delays with sorting out compensation.....

If we have too many delays because ...
3 year ago Last Post by Kitwritten(11 months ago)
Kitwritten 6 1001 Kitwritten 04/24/2018 02:32
Story doesn't update

Malaborn S06


Hello,

i have cleared level 22 to 25 dungeons but the Story mode still asks me to complete level 22 ...

As a consequence i cant combine, i Don't have saccess to guilds etc ...


Can u help me pls ?

...
4 days ago Last Post by Anonymous31861523(1 days ago)
Anonymous31861523 2 20 Anonymous31861523 03/21/2019 06:25
FAILURE TO CONNECT

Hi,


I play on two different servers, both now bring up a Tip  Connect Close screen and will proceed no farther on Microsoft Edge, I can not connect through Firefox as it tells me your site has an expired security certificate and will not allow me to proceed, and through Chrome I

...
2 months ago
Anonymous31521780 0 53
when will S14 get a server merge?? there needs to be some merges going on.... servers are dying...players are leaving 3 months ago
Anonymous31819862 0 57
naga fragment drop rate has dropped to 0 been farming naga for 6 days and the last 3 the drop rate has been zero... at vip5 and over 140 vigor I should have got atleast 1...is this happening to anyone else or just me?? 3 months ago
Anonymous31819862 0 46
Growth pack bugged?

Hello,

Yestarday and today i bought a daily card pack and i didnt get anything out of it.

3 months ago
Anonymous31849973 0 58
Equipment refine issue I have a problem with refining. Despite I finished instance 27 ... I still cannot do refining. Please, could you fix it? IcemanX from S14 Dragon Bones. 3 months ago Last Post by anonymous11165925(3 months ago)
Anonymous31831947 1 102 anonymous11165925 12/18/2018 16:58
Migration problem

It won't let me migrate to the gtarcade.


I tried and it says account already exists. I tried log in and it says bad username or password.


I am unable to access the email account I created my game account with. So I cannot ask for password reset.


How can I mi

...
3 months ago
Anonymous 0 46
i haven not been able to play on any clash of avatars server [picture][picture] 3 months ago Last Post by Anonymous26598240(3 months ago)
Anonymous26598240 1 144 Anonymous26598240 12/10/2018 19:51
several games no loading

ok, so 2 games are not starting:


- chronicles of eidola

- elysian war


the other games are working fine.


for some reason the website is not reachable.

flash is working and my internet connection is fine too.

I only have adblocker, but even w

...
3 months ago
ani07 0 64
merge bug Today we had merge of ub1 us time zone and ub2 eu time zone,which created many issues. HotEvents are not respoding,events are down,daily events for EU servers are working in US time zone,EU server players cannot join Alliances and are kicked from previous Alliances,some of player names are not displ 3 months ago Last Post by Scraps(3 months ago)
Ruby 14 271 Scraps 12/07/2018 17:56