Application support refers to the process of providing technical assistance and guidance to application users. It involves the monitoring, troubleshooting, and responding to user queries and resolving technical issues that arise during the application's operation.
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Application support consists of various activities such as diagnosing problems, resolving user issues, managing software upgrades, configuring applications, and monitoring system performance. Support can be either reactive or proactive, depending on the level of the system's user base and the specific needs of the organization.