What warranty and support options are available for the Hayati Pro Ultra

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07:47 09/02/2024

Anonymous31999635

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The Hayati Pro Ultra typically includes a standard 1-year limited warranty. This warranty covers manufacturing defects and issues that arise from normal usage.  If the device has a manufacturing defect, it can be repaired or replaced at no cost. This does not cover accidental damage or damage resulting from misuse.

Parts and Labor: The warranty covers both parts and labor for repairs performed under the warranty terms. Customers have the option to purchase extended warranty plans. These plans often provide additional coverage beyond the standard 1-year warranty, including:

Extended Coverage: Coverage for up to 2-3 additional years, depending on the plan chosen.

Accidental Damage Protection: Some extended warranties include protection against accidental drops, spills, and other types of damage not covered under the standard warranty.

Customer Service: Support is available via phone, email, and live chat. Representatives can help with troubleshooting, warranty claims, and general inquiries.

Online Resources: The Hayati website features a support portal with FAQs, user manuals, and troubleshooting guides. This resource is designed to help users resolve common issues and get the most out of their device.

Service Centers: For hardware issues, users can visit authorized service centers. Locations and contact information for these centers are provided on the Hayati website.Hayati provides regular software updates to improve device performance, security, and Hayati Pro Ultra functionality. These updates are typically delivered over-the-air (OTA) and can be installed easily via the device’s settings menu.