[Reported] recharge event

#1

10:01 02/28/2017

Anonymous27015802

Threads: 1

Posts: 115

i recharged 2k on S14. i got all the rewards, but when i opened the title chest, nothing happened.

I tried to upload screenshots, but when i trit says fakepath instead of the location on my computer. don't know how to fix that....


Anomander  rake

S14

Edited by Community Manager on 02/28/2017 10:01

#2

02/28/2017

Anonymous27015802

Threads: 1

Posts: 115

#3

02/28/2017

Anonymous27015802

Threads: 1

Posts: 115

#4

02/28/2017

Anonymous27015802

Threads: 1

Posts: 115

#5

02/28/2017

GM Oscar

Community Manager

Threads: 2

Posts: 68

Thank you Anomander rake for reporting the issue you're having, the problem has been reported

#6

02/28/2017

Anonymous27015802

Threads: 1

Posts: 115

thanks

#7

02/28/2017

Kitwritten

Community Manager

Threads: 193

Posts: 1379

Fakepath means that the path to the screenshot is not correct

#8

03/02/2017

Anonymous27015802

Threads: 1

Posts: 115

So? is there any news?

will we be getting the missing rewards?

#9

03/03/2017

Anonymous25873118

Threads: 81

Posts: 95

its fustrating mate isnt it..the no news bit 

#10

03/03/2017

Anonymous27015802

Threads: 1

Posts: 115

guess they are hoping we'll forget....

#11

03/03/2017

Kitwritten

Community Manager

Threads: 193

Posts: 1379

no, the chests need to be fixed and its on the list of things to be done.....


There is a lot of work that has to be done and we often have to wait until the devs have finished other work.


The devs do not work for AMZ, they are a seperate company.

#12

03/03/2017

Anonymous25873118

Threads: 81

Posts: 95

what has happened to events lately...now events  r for gems which you cant get aswell....2 events withs bugs on the run...and they still dont change..lol

#13

03/04/2017

Kitwritten

Community Manager

Threads: 193

Posts: 1379

What is happening is the events are being loaded but the events are not working correctly so we have to wait on the devs to fix the events so they work.... merging servers can cause events not to work correctly


what causes more issues, is that the devs are from a different company so they work on other non AMZ projects, which means delays in getting things fixed and because of pressure and time constraints we can not wait or delay... if a bug happens, its reported and we move on to the next job



#14

03/10/2017

Anonymous27015802

Threads: 1

Posts: 115

Still no news??

I'll be expecting a refund then....

#15

03/13/2017

Anonymous25873118

Threads: 81

Posts: 95

    CAN I PLZ GET THE TITLES I  PAID FOR WEEKS AGO.....!!!...EVERYTIME ANYONE ASKS  THE SAME RESPONSE..NO NEWS..WELL CAN SOMEONE GET SOME NEWS PLZ AND ASK AMZ TO STOP TAKING THE ROYAL .P....

#16

03/20/2017

Anonymous27015802

Threads: 1

Posts: 115

3 weeks and still nothing??

#17

03/20/2017

Kitwritten

Community Manager

Threads: 193

Posts: 1379

The compensation was sent a week and a half ago as far as I known. Sent by in game mail