[reported]Event issue

#1

09:36 02/12/2017

Anonymous26984994

Threads: 5

Posts: 21

Event issue on S70.

(Images aren't working so I'll put URLs)

https://i.imgur.com/ot5sqBM.png

Values from yesterday have rolled over into today.

This is best show from the link below. I have only used the daily free hatch.

https://i.imgur.com/dj184ZK.png

Also lottery is bugged

https://i.imgur.com/QXLzE2l.png


Furthermore, the downtime of the server has caused us to miss out on popularity rewards, as well as two lotteries, and of course a whole day of doing stuff. 

Edited by Community Manager on 02/12/2017 09:36

#2

02/12/2017

Anonymous26984994

Threads: 5

Posts: 21

I think I did it again and forgot to set the game to Lords Road :/

#3

02/12/2017

Sylar

Community Manager

Threads: 8

Posts: 184

Thank you for reporting it

#4

02/13/2017

clyde

Threads: 4

Posts: 6

mine is as above but 2/12 and 2/13

#5

02/13/2017

clyde

Threads: 4

Posts: 6

perhaps we should get sometime from you all for this breakdown 

after all we would get 200 diamonds each day after bet

thanks


#6

02/18/2017

Anonymous26984994

Threads: 5

Posts: 21

400 since lottery has broken four times, plus our server had a day down, so that's a lot of things we could have got, then there's events which have rolled over many times so we only got the rewards once... we should have like 1000 diamonds compensation for all this.

#7

02/18/2017

anonymous11408384

Threads: 2

Posts: 47

Thank you for reporting this event issue, Sylar.  From our end, it looks like absolutely nothing has been done to fix it.


Ever since the server crash 2 weeks ago, event data *still* does not reset at the end of each day.  I do 1 advanced pet hatch per day, but the event shows 4 advanced pets hatched now.  I do 5 tartarus per day for devo, but the event is now showing 20 tartarus done for me.  These 2 things are not a big deal for me, as my character is maxed for those items.  What everyone is most concerned about is the Lottery event that will come up later in the week.  When the event data does not reset, nobody can participate in Lottery, as it shows "Event has closed" all day long and the Pool stays at 0 diamonds.  We have already had 4 broken lotteries this month.  Please, let's get this fixed soon before it happens again.

#8

02/18/2017

Kitwritten

Community Manager

Threads: 282

Posts: 2371

Ok


The devs are working on priority issues and they have to take first place otherwise there is not going to be servers online.


We are simply going to ask the players to be patient as the issues are not simple fixes and need to be done in sequence otherwise the alternative may be a few weeks without any server events at all



#9

11/06/2018

Anonymous31624668

Threads: 0

Posts: 181

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