No in game events or daily recharge bonus AGAIN

#1

11:09 03/06/2018

Anonymous28370636

Threads: 6

Posts: 13

hi , 

  this is to inform you folks (i dont care if you are the dev or an moderator on their forum) , its to try and help , let you know that your game isnt running right , or atleast as far as we know it isnt , without any heads up you are going to change anything , there is no in game event (gala , lucky day , angels blessing etc) nor is there a daily first recharge bonus  , i tried to do a screenshot but it doesnt want to work for me , so all you would need to do is a 30 second look and youll see that they arent there.


MY info is :

 S.37 deathfall

char: Venovo


i understand you always say need an screener  but as i say , sometimes this com is difficult and doesnt want to cooperate , my main reason for passing this on is I WANT TO RECHARGE BUT WITHOUT  A BONUS I WONT  , so it isnt my loss really

Edited by Community Manager on 03/06/2018 11:09

#18

03/11/2018

Kitwritten

Community Manager

Threads: 282

Posts: 2371

I have posted on the 8th and the 11th that I have reported that there is issues with the event, the report went in on the 7th of march... so I have already told players its been reported so why are you asking me to report it again, unless you are not paying attention to what I am saying.....


Now again, the developers were off for the 2 week chinese new year, its a compulsory holiday and it started on the 16th... 2 weeks is 14 days and puts them back at work on the 5st of march, AFTER the 1st of march .....

in the game, they have advertised a new game version update for the 30th of march, which means its possible that they did not create any events to run in march but focused on the new game version update....

but there has been no confirmation of that tho I know the last time the no events issue happened, they did not upload correctly.....


So no I do not play the game, it does not interest me, but as soon as I had enough information to put in a general report, it was done, on the 7th..... now if the developers had told us there would be no events for march, I would have posted that immediately so players know... but the developers tend to do what the players do and thats not tell me very much and that causes me a lot of headaches...

Which is ironic as its the developers that have the rule about as much information be provided in bug reports with screenshots, as possible... yet the players have no response from the developers about their concerns


for the record I am 5 hours ahead of china / AMZ and the devs and 16? hours ahead of the forum..... so yes you may see where I posted on the 8th that its reported but for me that was the 7th at 8 pm my time, 3 pm AMZ time





#19

03/11/2018

Jacko1988

Threads: 4

Posts: 18

well my point is if you can make it clear to them that they did not make the monthly update on amzgame so they will figure out that they have forgotten AGAIN to update felspire like they did few months ago. and that crap about their holiday is the same reason as last time and im pretty sure they have updated felspire on 37games even if they have their holiday. and i think your the one thats not paying attention to what i say even if YOU DONT FREAKING KNOW ABOUT THE GAME COZ YOU DONT PLAY SO USE YOUR BRAIN AND LISTEN TO SOMEONE WHO PLAYS AND KNOW THE GAME. YOUR WAY OF DEALING WITH PLAYERS IS REALLY UNSATISFACTORY. I HOPE THEY WILL PUT SOMEONE WHO LISTENS. IS IT THAT HARD TO MAKE A REPORT AGAIN? I THINK ITS YOUR JOB. IF ONLY WE HAVE ACCESS IN REPORTING IT TO THE DEVS DIRECTLY SO WE DONT GO THROUGH THE USELESS YOU IT WOULD BE BETTER.

#20

03/11/2018

Jacko1988

Threads: 4

Posts: 18

NO EVENT OR NO MONTHLY UPDATE? WHICH DO YOU THINK SOUNDS MORE FAMILIAR OR EASY TO UNDERSTAND?

#21

03/11/2018

Jacko1988

Threads: 4

Posts: 18

holiday or not, is it really that hard to make another report to them?

#22

03/11/2018

Kitwritten

Community Manager

Threads: 282

Posts: 2371

I have already explained that they had a 2 week compulsory holiday in china in feb and part of march, so there may not have been any update done, but no you want to ignore that and tell me to keep reporting something the devs may already know.... and if they have not done any updates to run this month, then rereporting the same issue over and over, is not going to do anything other than piss them off because there is not a issue with the events, there are no events......


As for if the 37game.com version updated, I could not tell you as like I have said, I do not play the game.... but checking their forums, its hard to say as their forum has been spammed by bots and there is really no forum reports which is consistent with the players getting annoyed with the fact there is no forum mods, never mind the fact that I know a number of them quit because of the abuse from players..... the felspire main page has not been updated in a year which matches the time frame for the lack of information that AMZ gets as well.....


I will post if there is any new information or updates from the developers but I am closing the thread as I have explained as much as I know and I really do not appreciate being told I am useless when I have done all I can with this mean



#23

03/12/2018

Kitwritten

Community Manager

Threads: 282

Posts: 2371

I have just been told that it appears that some events are bugged

Thats all the information we have and there is no information on if they can be fixed to run this month or not...


as for information on any update at the end of march, no information is available.

Edited by Community Manager on 03/12/2018 04:37