Daily quest and login etc not reset on S72 Lords Road

#1

10:52 03/01/2018

Anonymous28840820

Threads: 1

Posts: 0

As title says.


No reset today.


/D0ub

#2

03/01/2018

Anonymous27820112

Threads: 3

Posts: 7

same on server 21, also, the chaos VS won't work for the first time ever in my experience.

#3

03/01/2018

Anonymous29522238

Threads: 1

Posts: 3

even chaos dont work cant in

#4

03/02/2018

Anonymous27820112

Threads: 3

Posts: 7

Yeah ok, second day in a row, can't enter the Chaos VS event, seems broken for sure. 

Are all european servers affected?

#5

03/02/2018

anonymous11408384

Threads: 2

Posts: 42

On server 80 (US East), we can enter Chaos VS and fight there. But we do not receive the individual or team ranking rewards at the end. Today was the second day with no rewards from Chaos.

#6

03/02/2018

Kitwritten

Community Manager

Threads: 282

Posts: 2371

give me a list of affected servers, and I will report in on monday

#7

03/03/2018

anonymous10373983

Threads: 0

Posts: 6

europe s2-28, cant enter, we get the please try again after 5 seconds message over and over.

#8

03/04/2018

Kitwritten

Community Manager

Threads: 282

Posts: 2371

The devs need screenshots please

#9

03/04/2018

anonymous11408384

Threads: 2

Posts: 42

Still no rewards from Chaos VS on server 80 (US East).  I can't capture that problem in a screenshot because it is about something that doesn't happen.

#10

03/05/2018

Kitwritten

Community Manager

Threads: 282

Posts: 2371

We need to know what rewards you are supposed to get so we can check.....


I need to send in detailed reports to be checked otherwise they get ignored because there is a lack of information to check. With timed events, the only way we can check them is to be online during the event, if there is no information....

  • anonymous10373983 The event won't start at all for us on the s2-28 servers (euro), so it's not a problem of getting rewards, we're not getting the event. Maybe s80 can enter the event but dont get rewards? Can a player from there clarify please.

    03/05/2018 07:39

#11

03/05/2018

Lunaxia

Threads: 1

Posts: 8

Heyo, this is how it appears for me:

Whenever I try to join that message in the center pops up (Please try to connec tafter 5 seconds!).

IGN: Lunaxia, server 2


It seems like nobody on any european server can enter the event for the past 3 days.

#12

03/05/2018

anonymous11408384

Threads: 2

Posts: 42

I am sorry that I cannot provide a screenshot of the rewards we are NOT getting on server 80 (US East). This is because we are NOT getting them now.


About 5-10 minutes after Chaos VS ends, the system should send two in-game mails to participants. One mail should be the individual ranking reward (honor and enchant jewels). The other mail should be the team ranking reward (Chaos chests).  Currently, we are not getting either of these in-game mails.


Obviously, the European players are missing these rewards as well. They cannot even enter the event. We on server 80 can enter, but we do not receive the rewards after it ends.

  • anonymous10373983 That sums it up perfectly, now we cross our fingers and hope there's a fix. ;D

    03/06/2018 02:15

#13

03/06/2018

Kitwritten

Community Manager

Threads: 282

Posts: 2371

thats the information I needed.... the screenshot and also the details about the issues on S80... I have reported it
  • anonymous10373983 cool cool

    03/06/2018 05:04

#14

03/27/2018

anonymous11408384

Threads: 2

Posts: 42

Anything happening with this?  It's been over 3 weeks since we've received Chaos rewards on server 80.

#15

03/27/2018

Kitwritten

Community Manager

Threads: 282

Posts: 2371

The issue has been reported, unfortunately we have to wait on the games developers. I can rereport it


as for manually sending the rewards, its not an option as that would have to be manually checked and done, and it takes about 3 days just to do one days rewards because all the logs have to be checked and even then we need the developers help

#16

03/31/2018

anonymous11408384

Threads: 2

Posts: 42

Thanks. I think it would be a good idea to re-report major bugs like this at least once a month, so they don't fall off the radar completely.
  • anonymous10373983 I'm pretty sure this game doesn't have any active devs anymore

    04/01/2018 02:43

#17

04/03/2018

Kitwritten

Community Manager

Threads: 282

Posts: 2371

active devs ? I actually do not know...... the devs do not work for AMZ, they belong to a seperate company and work as and where directed by their bosses


Its a bit like windows 7 and windows 8... there is devs and coders to keep them up to date with security patches etc but there is no active version updates for those windows versions so the developers that do that side of things, work on other projects

how that works with AMZ is we have staff that work on the basic running of the games, AMZ site maintenance and the apps etc....but the main work is done by the games developers and when they go walkabout, it causes major headaches for us, specially when we have games that need updating or fixing or new versions and the devs decide they are busy on other projects