help needed

#1

05:20 02/07/2018

anonymous10154059

Threads: 6

Posts: 16

Hi why can't I spend any money .keeps say got no money but in the bank I got over 3billion any help would be appreciated.


been going on for over four days now .


queen  

#2

02/07/2018

anonymous10154059

Threads: 6

Posts: 16

hello any one going to help ?

#3

02/07/2018

Kitwritten

Community Manager

Threads: 282

Posts: 2359

I need the character server and a screenshot please


#4

02/08/2018

anonymous10154059

Threads: 6

Posts: 16

Edited by anonymous10154059 on 02/09/2018 11:40

#5

02/08/2018

anonymous10154059

Threads: 6

Posts: 16

Believe the server is on top  

#6

02/08/2018

anonymous10154059

Threads: 6

Posts: 16

#7

02/09/2018

anonymous10154059

Threads: 6

Posts: 16

S1-Edgewind deep , queen

#8

02/09/2018

anonymous10154059

Threads: 6

Posts: 16

Post By Kitwritten

I need the character server and a screenshot please


  • anonymous10154059 is this any good ?

    02/10/2018 21:15

#9

02/12/2018

anonymous10154059

Threads: 6

Posts: 16

Hello still can't spend anygold ?

#10

02/12/2018

Kitwritten

Community Manager

Threads: 282

Posts: 2359

I am reforwarding it, its coming up to the chinese new year so we are trying to clear a backlog of reports
  • anonymous10154059 Okay thankyou been going on for like 8 days now and can't play properly as i can't buy a general out of the tavern and only got 3 on the board lol

    02/13/2018 06:21

#11

02/17/2018

anonymous10154059

Threads: 6

Posts: 16

Still Can not spend any gold plz help .


#12

02/19/2018

Kitwritten

Community Manager

Threads: 282

Posts: 2359

Your problem was forwarded for checking and fixing. I have heard nothing back. Its now in the 2 week holiday period for china, for their chinese new year so I can not get any information until the developers return from holiday

#13

02/20/2018

anonymous10154059

Threads: 6

Posts: 16

Okay thankyou Kitwritten


#14

02/20/2018

Anonymous28792564

Threads: 3

Posts: 6

so 2 weeks before i can play again???????


#15

02/20/2018

Kitwritten

Community Manager

Threads: 282

Posts: 2359

Unfortunately that is possible. Holidays in china are not optional and in the last week before the 2 weeks, game devs tend to prioritise events and fixes for servers over player issues that require checking.


It annoys me because it causes delays on player issue fixes and impacts on the players.

#16

02/24/2018

anonymous10154059

Threads: 6

Posts: 16

Hi Anyway of being compensated with diamonds as I had to use loads to continue to play and buy please ?


#17

02/24/2018

Kitwritten

Community Manager

Threads: 282

Posts: 2359

compensation is not up to me.... I can ask about it but the final decision on compensation for siegelord, rests with the developers