Hi,

I have the same problem and I am a member of your guild. My name is Teya

I hope that someone solve this problem, please.

Thanks.

the game, like most AMZ games were transferred to a new server host in dec and january.....

while there is ongoing server issues with connect failed and connect closed, they are not happening at the server as a result of a server issue, the problem is with players connecting to the servers.

that can be caused by a number of different issues, not all of them can be fixed by us as they are out of our control....

think of it this way... the server is the supermarket... the connection is the road between you and the supermarket, your PC is your home... and the travel to the supermarket is the data flow.....

players tend to see 99% of issues as the fault of the supermarket when there is roadworks, heavy traffic, a crash, rush hour traffic, traffic lights not working and there is no way it could be happening with the players route to the supermarket as they can go to other supermarkets......

we, as the supermarket, only have control to the entrance way to the supermarket, anything beyond that, is beyond our control...... and players will may say that the issue is happening at the enterance to the supermarket.... its actually happening before that at intersections that will direct you to the supermarket enternace.....

players need to try and use a VPN to see if it makes a difference, that will give us more information from the players side and help us work out what is happening

Hey Kit, I fooled around with my vpn and I can enter for example

Lords Road and Felspire  always European Server via the VPN (New Zealand), 

but there is no chance to enter COA European Server. I get 2711,2712, 2811 or 2812 as error code.

Switched to Finland, same result.

The devs and you are sure you have lifted any IP blocking for testing purpose?

btw 2711 and 2712 I get on servers I never connected before and 2811 and 2812 with chars on the server.

COA US server running fine as well as the oceanic ones from my connection.

Cheers