events at the wrong time again

#1

04:38 10/29/2017

Anonymous28780348

Threads: 1

Posts: 0

Daylight saving - again forgot to reset the game's event clocks to match the server clock

#2

10/29/2017

Anonymous27675668

Threads: 0

Posts: 2

Again

#3

10/29/2017

Kitwritten

Community Manager

Threads: 214

Posts: 1825

It is not because we forgot, its because it was the weekend, devs not available

#4

11/07/2017

Anonymous29190782

Threads: 1

Posts: 3

Long weekend...


#5

11/07/2017

Kitwritten

Community Manager

Threads: 214

Posts: 1825

the issue was reported but as there was no server number provided, all that was done was a game server region check......


with coa there can be a issue where the players time zone may not change to match the server time, its happened before and we rely on players to use their brains and give us the detailed information so we can do a more targeted check..... instead we get half assed reports that means we can not check issues correctly .......



#6

11/08/2017

Anonymous29190782

Threads: 1

Posts: 3

s66 s60 s55 s52 s45 s49 s40 s38


#7

11/08/2017

Kitwritten

Community Manager

Threads: 214

Posts: 1825

ok... lets try this again..... you are not providing me with the information about HOW the server time is out.





Now we checked, the server time is correct, its not correct for me because of my location as europe server time changes but my location DST time changed 1 month ago and that causes the server time sync issue.....


Now considering the the majority of players playing on those servers, are not reporting a issue, it comes down to the players physical location may be out of sync because of changes to their location DST.......


now as you can see, it was reported by me on the 30th of oct at 5 pm ish... thats NZ time, and I am 13 hours ahead of GMT time.   its now the 9th of nov and I still am waiting on the detailed information about the issue so I can get it sorted out

#8

11/09/2017

Anonymous29190782

Threads: 1

Posts: 3

#9

11/09/2017

Kitwritten

Community Manager

Threads: 214

Posts: 1825

forget it, I will ask the techs to pull your information from the database since you still will not give me your location or your character name so we can isolate your country