Now what?

#1

09:41 10/22/2017

Anonymous27455404

Threads: 8

Posts: 13

So what's the deal with Felspire?  Are things ever going to be fixed, updated and events returned?  Or are the developers  just going to continue to completely ignore this game hoping that players will continue to spend their money?

Please don't reply with "developers are aware of issues" or "it's on players end" or "devs are on holiday".

#2

10/22/2017

Kitwritten

Community Manager

Threads: 282

Posts: 2371

How about you detail the issues, so I know what you are talking about......


I did forward the concern about events and I immediately got asked WHAT events ? My response, I have no idea as the players have not told me what events are missing or not working....

#3

10/23/2017

Anonymous27455404

Threads: 8

Posts: 13

This is actually laughable...

WHAT events?  ANY events because there are none.  There have been NO updates in months.  Now today I see that the forum has been spammed with a bunch of Korean shit, and Felspire cannot even be entered.  Nice job maintaining things (NOT) while people still spend their money and try to play because they have no idea if the developers are ever going to take their heads out of their asses and acknowledge Felspire once again, or if the developers are just planning to walk away (if they haven't already).

Is that enough detail for you?


#4

10/23/2017

Kitwritten

Community Manager

Threads: 282

Posts: 2371

how about NO !!!!


You play FS so you know what events are normally on the game... none of the AMZ staff play felspire so we do not know what events are missing.....so we can not ask about events that you will not tell us about....

I would have thought that, that was very clear in my last post.......


Yes the forum was spammed, I clean it up every day

Felspire can not be entered ? what server, what is the issue, what happens when you try to login, can you login in ?





#5

10/24/2017

Kitwritten

Community Manager

Threads: 282

Posts: 2371

I got the information from the FS vets..... I asked, it took them 5 minutes to give me a list of events....

#6

10/24/2017

Anonymous27455404

Threads: 8

Posts: 13

Thank you.  

#7

10/25/2017

Anonymous28370636

Threads: 6

Posts: 13

i agree that some info would help , but give me a break that the devs did not know that the events (GALA first they just had on , the angels blessing that is on now) were not operating , i have been readin about it for 3 weeks , plus its been mentioned to ingame vets everytime we see them , as we cant contact support about ingame issues , it directs us to forums.....kind of silly to insert an extra step to get you guys the info , no wonder no one tries to. i do thank you for putting the events and daily recharge bonus back on(to the devs) but now worksshop doesnt work right , could only do 22 times out of the 55 i am able(vip) and cant respawn a gold guard in prison of greed timer just stays on the 60 second refresh , doesnt time down :)

#8

10/25/2017

Anonymous28370636

Threads: 6

Posts: 13

oh my bad , im in server 37 ^^ , and no attitude in there , just saying it how i see it , love the game blah blah blah

#9

10/25/2017

Kitwritten

Community Manager

Threads: 282

Posts: 2371

I get what you are saying but players are under the impression that the developers are constantly checking the live servers for issues........  that would be like hiring a mechanic to fix cars then all they do all day is drive around in the cars.....


add to that, the idea that the devs should be monitoring servers for different game hosts, its like saying to the mechanic, ok you were hired to fix fords, now drive around all day in fords nd also go to toyota which is handled by a different company and drive around in their cars too.......


can you understand what the problem is now ??? we rely on players to report issues and provide screenshots, character and server information ASAP... players say no, people that do not play on the live servers and work on development and coding, are supposed to see and know about the bugs on other game host servers that they do not work or play on.......


now if you provided the screenshot of the prison of greed issue, your server and character name I could have reported it very quickly... but now I have to want for you to provide that information because I can not report it without the information and the first response will be is there any screenshots... my answer will be no...

so I can not report it, AMZ can not check it and then means it can not be forwarded..... but that is going to be our fault......

#10

10/25/2017

Anonymous28370636

Threads: 6

Posts: 13

lmao , nice customer service , as i buy your product , your attitude sucks , if you cant see that weeks ago we tried to help fix YOUR broken game , we can all play your way too , my response is now NO too , period , no i wont point out bugs and problems ....

#11

10/25/2017

Anonymous29796742

Threads: 0

Posts: 1

yes this game is dead new servers have players with 500k cp on 200 lvl they kill low lvls and u cant get anything so i think that game will not have new players and will be closed soon as many others before

#12

10/25/2017

Jacko1988

Threads: 4

Posts: 18

cant play on chrome

#13

10/26/2017

Anonymous28370636

Threads: 6

Posts: 13

i play on chrome :P your flash isnt set up correctly , allow it to run and the game will play

#14

10/26/2017

Kitwritten

Community Manager

Threads: 282

Posts: 2371


Post By Anonymous29796742
yes this game is dead new servers have players with 500k cp on 200 lvl they kill low lvls and u cant get anything so i think that game will not have new players and will be closed soon as many others before

The last server opened, was 8 months ago.


We have no plans to open any more servers for Felspire because of the ongoing issues with the game.

#15

10/26/2017

Kitwritten

Community Manager

Threads: 282

Posts: 2371


Post By Anonymous28370636
lmao , nice customer service , as i buy your product , your attitude sucks , if you cant see that weeks ago we tried to help fix YOUR broken game , we can all play your way too , my response is now NO too , period , no i wont point out bugs and problems ....

The rule on on screenshots has been around for nearly 3 years, long before AMZ agreed to host FS on behalf of 37game.com. You can blame me all you want for your failure to provide screenshots.


AMZGame host FS, its not our product and you can not buy the game, you can only purchase diamonds or items in the game.


Thank you for your decision not to report bugs and issues, that actually makes my job easier because I do not repeatedly have to ask you for the screenshots that are required for the bug reports.



#17

01/19/2018

Anonymous31398982

Threads: 0

Posts: 41

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