Game reset

#1

03:03 10/09/2017

Anonymous20356354

Threads: 2

Posts: 22

Hi hellow why i need to suffer like this my account keeps coming back to 1..i mean i already did all my daily quest,boss porta,td and everything in this fucking game..but when i logged out and cameback again...all of that goes back again..i man i need to start to finish all of this again..everytime i logged out...is this a joke?

#2

10/09/2017

Kitwritten

Community Manager

Threads: 213

Posts: 1736

Are you logging in on the correct account and character ?

#3

10/09/2017

Anonymous20356354

Threads: 2

Posts: 22

yes iam...and yet my char is keep coming back to start...all my daily is finish even the events i waste so much time...but everytime i logged out my daily keeps coming back to start



my IGN is KeNn

#4

10/09/2017

Anonymous20356354

Threads: 2

Posts: 22

and the hardest part is my diamonds keep missing everytime i refresh the browser

#5

10/09/2017

Anonymous20356354

Threads: 2

Posts: 22

plss do something about this i cant go on like this..my account cant progress if my daily Log in,boss portal,td all events,fareless den and everything in the game is refreshing everytime i log out but my diamonds keep descresing and it not just 1 diamond its fucking 100 diamond everytime i refresh

#6

10/09/2017

Anonymous20356354

Threads: 2

Posts: 22

my IGN is KeNn S7 LVL 109 with 923k Br plss do somthing about this

#7

10/09/2017

Kitwritten

Community Manager

Threads: 213

Posts: 1736

I have one suggestion.... change your name and get rid of the symbols for a start, the system can not read them and so I could not find your character in the system


#8

10/09/2017

Anonymous20356354

Threads: 2

Posts: 22

aw but am saving my diamonds cuz iam buying the tartarus wing...but if you provide me with a rename card i will


#9

10/09/2017

Kitwritten

Community Manager

Threads: 213

Posts: 1736

Because you have the symbols in your name, it means that the devs would have to deal with your account as there is no way for us to find your character or deal with the missing diamonds...


it also means that if the devs do not respond, then there is going to be a issue with resolving your other issues and that means that you would have to change your name yourself ......

#10

10/10/2017

Anonymous20356354

Threads: 2

Posts: 22

so if i change my name is there assurance that u will return my missing diamonds? cuz if not then i will just waste my diamonds for nothing that is not even my fault...ever since the game started i have no other issues about it all is just normal...its just happend yesterday...

#11

10/10/2017

Anonymous20356354

Threads: 2

Posts: 22

just let me know that there is an assurance that u will return my missing diamonds cuz if u do..theres no doubt i will follow wat u suggest me to do..cuz 500 diamond is big deal for me plus the diamonds that keep decreasing everytime i log in on the game


Edited by Anonymous20356354 on 10/10/2017 01:13

#12

10/10/2017

Anonymous20356354

Threads: 2

Posts: 22

and 1 more thing..wat if i buy that rename card and then change my name...wat if when i re log again and my IGN will be back again to its original so it will be waste of diamond again...so no assurance that ur suggestion will help me..cuz we cant deny the fact that eveytime i re log in everything is back to its original place right b4 when i left it last sunday..
Edited by Anonymous20356354 on 10/10/2017 01:54

#13

10/10/2017

Anonymous20356354

Threads: 2

Posts: 22

now some players in my server is complaining same issue LOL i think our whole merge server is Broke


#14

10/10/2017

Anonymous20356354

Threads: 2

Posts: 22

there we go no more answers again... .great game

#15

10/10/2017

Kitwritten

Community Manager

Threads: 213

Posts: 1736

Due to the fact that you told me the incorrect name and no screenshots showing the issue, I had to go searching for the correct information on the server so I could report it......  and you want an assurance from me about your diamonds and fixing the issue ? I already told you, that we have got to contact the devs over this and give them the time to investigate the issue.... and telling me that others are having the same issue, is no help because thats still no reports and no names to forward to the devs.


so yeah, no answers at this stage because there is no answers to give anybody / you


I also answered your ticket on the same issue... and you mentioned in the ticket that you spent diamonds in BP and faceless den but in the forum thread, you said that you were losing 100 diamonds each time you refreshed.....


now I have to stop and redo the report again because of the change of information

Edited by Community Manager on 10/10/2017 08:23

#16

10/10/2017

Sturm Brightblade

Threads: 15

Posts: 75

*siponmycoffee* looks like Kit has some fun here XD

First time I read the post I thought the char would be gone every time.

But then a level 109 in a few hours... well good luck on that jigsaw Kit.

/me hands some gallons of coffee to Kit

You need it more then I do muhahaha

Cheers

#17

10/10/2017

Anonymous28782402

Threads: 0

Posts: 1

im also having an issue with my account resetting every time i log out and log back in.  my spirit, exp, Boss portals and all events are resetting every time.  
  • Anonymous28782402 My name is jokee4 on server 47 alex akemi

    10/10/2017 15:16