You were asked for screenshots so we knew what you were talking about.
None of the AMZ staff play LoA because we lack the time or the interest in LoA. So we need to know more about the event, when it happens, the character name and server and we can ask the devs to check it
What browser are u using? Chrome tends to have long loading times on this game.
Firefox performs a bit better on loa.
So if it looks like your game is stuck at the loading screen at maybe 85% just wait
a few minutes. Even on my fast connecting, high performance PC ist takes sometimes
one minute to load the backpack.
Just get yourself a firefox variant portable version and if you can use a 64bit version.
cheers a retired loa player
Chrome uses HTTPS which is a secure connection, its nice but its not suited for gaming which uses HTTP, less secure but faster.......
Its possible to force chrome to use HTTP but chrome will fight it...... the only way that AMZ could assist there, is by investing 10s of 1000s in major server purchases and upgrades