Lordsroad logging problem

#1

08:25 01/23/2017

Anonymous20866724

Threads: 8

Posts: 23

Hi,, this is Lordsroad again, i try chance game name list, but it not give chance. it just keep League of angels. IT is again same problem logging in S56 Royal Myst, it stuck loading 98% and total progress 13%

when i try other server in europe, it star work,, i dont know what is problem S56then.

i clean my cache , i try use different browser: chrome, firefox, opera. and this computer cant use this new firefox at all.

It is just stuck. I hear my server 56, that problem is many player. i dont begin take any screenshot, because same pictures is so many times already here,, .


My toon name is Reiska and server 56, royal myst, can u guys check it again. 

i dont know what i should do any more,, i paying this game so , i wait that this problem should solved.

Edited by Community Manager on 01/23/2017 08:25

#2

01/23/2017

Sylar

Community Manager

Threads: 8

Posts: 184

The devs have tested and find no issue with accessing the server using the players accounts .That tells us that the most likely issue is that the dns is not being resolved at the players end .

I suggest you change your system dns and see if that makes a difference .

Please try flushing your dns like I have showing in the screen shot above , if it still does not work ... Try using comodo dragon or the ice dragon browser . Using firefox or chrome with normal windows DNS , you could get the issue ... using comodo dragon with a different secure dns server ( comes with the browser ) you can get straight in server . Thank you 

#3

01/23/2017

Anonymous20866724

Threads: 8

Posts: 23

ok, i done  this ipconfig/flushdns things, ice dragon not help anything, page is stuck anyway. and this comodo dragon i try open,, it says that have some logging problem,, this secure dns,, will see what happen next time when i try logging in..

#4

01/23/2017

anonymous10167146

Threads: 6

Posts: 8

loading prob again .. up to 3 days ago  I was running fine  .no prob logging online . now in last 3 days I am stuck at 13 %  again . I have tried  Ie -- Chrome -- firefox...  all stuck at 13 % .  now I did  get online with comodo dragon  . but dragon  rubberbands me not real bad  but bugs me a lot .... I have clean cashe  and used CCleaner  don't help .  I am not the only with this problem   can we get a perm fix ....oh   and I logged in R2 game of this and zoom right in 

    thank you

 DD   s24

#5

01/24/2017

Nesa

Threads: 6

Posts: 12

i also have this loading problems, tryed everything, but it just dont want to load, im waiting and waiting, but nothing happen :( last time i waited for more than a hour, then i gave up. please fix that

s1 Thana

#6

01/24/2017

Kitwritten

Community Manager

Threads: 282

Posts: 2364

what browser are you using ?

#7

01/24/2017

anonymous10835293

Threads: 0

Posts: 1

I have the same problem, takes forever to actually load the game, I'm on S36 toon name of Brynhilde.  Keeps coming up with 98% loading and 13%.  I've cleared my cache, history, flushed my dns and tried several different browsers. Please sort this out as I only recharged yesterday and it sucks that I can't even play.  I think you need to sort out your servers and make sure players can actually play, otherwise you will start to lose players, I've seen it happen in many games before.  Getting tiring refreshing constantly only to have the same problems over and over every single day, and it can take hours to finally log in, which means players miss events.


Edited by anonymous10835293 on 01/24/2017 09:19

#8

01/24/2017

anonymous11084312

Threads: 6

Posts: 79

was stuck at 13%  using sevral di browsers.  installed  Comodo as suggested.  restarted comp.  guess  what : stuck at 13 % with  Commmodo.. can ge into other servers but not mine {queens realm}

had no problem for several days or earlier this morning. Arvulf on Queens Realm

peeps are quitting due to frustration over this

#9

01/24/2017

Sylar

Community Manager

Threads: 8

Posts: 184

chrome://net-internals/#dns
Please put that in the url bar of chrome when you having the loading issue, take a screenshot of the log please....  I need the area that shows LR - RES
Thanks and sorry for the trouble

#10

01/26/2017

Anonymous20866724

Threads: 8

Posts: 23

I use normal Chrome ( safe mode ) and i try too this comodo icedragon,, both make this stuck. itry too opera,almost all what have. this server 56Royal Myst,, is so problematic,, we all talk this logging problem, when we are in,,we cant have same proxy, cache, etc problem. 

Somebody need wait 1 or maybe 3 hours get in. 1 day i was trying get in 5hours,,, i try all skills,, nothing helps.

U guys should not make new servers before get works those old one. This is boring already,, every day is same. and im not only one, who have same problem.

#11

01/26/2017

Kitwritten

Community Manager

Threads: 282

Posts: 2364

Clearing the cache is not going to do much with a loading issue.


The cache is a set of files that are stored so that leading is faster when players load a site. Clearing the cache multiple times a day, can actually slow the loading down


The issue that is going on, appears to be DNS resolution related and its a on going issue with chrome and also in windows 10.....


#12

01/26/2017

anonymous11050163

Threads: 4

Posts: 28

http://prntscr.com/e0iqa3   Is that possible ? still the users are with problems ? 

I do play this game for almost 2 years and did not have any problem last 3 days were a nightmare .

Also tried following browsers: Vivaldi, Opera, IE10, Firefox and  SRWare Iron .not loading .

Edited by anonymous11050163 on 01/26/2017 05:00

#13

01/26/2017

anonymous10567891

Threads: 2

Posts: 9

Hello
I have the same problem since days!
I have done everything. And it brings nothing! I have tried it with Crome, Firefox and other browsers. Nothing goes I can not log

#14

01/26/2017

anonymous10567891

Threads: 2

Posts: 9

Hallo
ich habe das same Problem seit Tagen!

Ich habe alles getan. Und es bringt nichts! Ich habe es mit Crome, Firefox und anderen Browsern versucht. Nichts geht Ich kann mich nicht anmelden

Lording 98%
Gesamt Fortschritte 15.02 13%
Es hat sich schließlich so viele das gleiche Problem macht , was
ich auf dem Server 53 meinen Namen spielen ist zahrina

#15

01/26/2017

Kitwritten

Community Manager

Threads: 282

Posts: 2364

Flush the DNS cache and try to load the servers now


#16

01/26/2017

anonymous11084312

Threads: 6

Posts: 79

samestuck at 13%  problem again with  Comodo again. Aevulf at Queens Raelm. 


thesethis is very frustrating.  

#17

01/26/2017

Kitwritten

Community Manager

Threads: 282

Posts: 2364

try loading the game now