A special and very warm greetings to all our players and specially the AMZ staff, devs and players that will be embracing the Chinese new year festival.
AMZGame.com and other gaming host platforms do have Chinese staff. This means that they will be away on holiday for 2 weekends, enjoying a well earned break and time with friends and family.
1) Only urgent and priority bugs will be actioned. This covers server down, server offline and similar issues. Other issues like missing rewards, events not working and so on, will be logged and put on a list to be checked when the devs return.
2) Payment issues such as missing recharge diamonds and gold. They will be done on a daily basis. Some issues like missing event rewards will have to wait as they are credited by the devs.
We do have a issue with LoA II and FS recharging. That will continue to be checked and rechecked until we can find the cause of the delays and fix it.
Compensation will also be delayed.
Customer support is not affected by the Chinese new year holiday so it will continue to run during the holiday period.
Skype: service:amzgame
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