super value capsule

#1

17:30 11/19/2016

Anonymous10068401

Threads: 12

Posts: 9

collected the 15th orange capsule,  tried to swap it out as i already had both adv I clothing items and it didnt swap out.


alderon server name

s-6 hyperion

Edited by Community Manager on 11/19/2016 17:30

#2

11/20/2016

Van

Community Manager

Threads: 6

Posts: 361

The thread should be post on LOA and I have moved it to there .Besides ,I need to log in your account to have a look ,is it convenient to you ?

#3

11/20/2016

Anonymous10068401

Threads: 12

Posts: 9

yes


#4

11/20/2016

Anonymous10068401

Threads: 12

Posts: 9

lost 210 capsule eggs on date change that has never happened before.


alderon s-6 hyperion

#5

11/20/2016

Van

Community Manager

Threads: 6

Posts: 361

Hi ,could you send me a screenshot to show out the issue ,there are many items in your inventory and I can't find the item you are talking about .
Edited by Community Manager on 11/20/2016 01:57

#6

11/20/2016

Anonymous10068401

Threads: 12

Posts: 9

i'll have to due the screenshot later today,  is there anything that be done about the lost capsule eggs?

#7

11/20/2016

Van

Community Manager

Threads: 6

Posts: 361

We need to figure out what caused this issue first .When we confirm that ,we will take further procession .

#8

11/20/2016

Anonymous10068401

Threads: 12

Posts: 9

any progress on the egg capsules?


#9

11/21/2016

Van

Community Manager

Threads: 6

Posts: 361

We are still following it .Could you send me a screenshot ?

#10

11/21/2016

Anonymous10068401

Threads: 12

Posts: 9

no i cant because they(eggs) disappeared when the date changed.

#11

11/22/2016

Van

Community Manager

Threads: 6

Posts: 361

Hi player .Could you tell me when did you use those egg capsule and how many did you use .Moreover do you still have egg capsule .If yes ,pls send me a screenshot of that item .

#12

11/22/2016

Anonymous10068401

Threads: 12

Posts: 9

lucky capsules. i hit the wrong button and used all instead of bulk,  it was the day before the end of the event i had 210 attempts remaining when the game date changed. i have since gained some eggs through events.

#13

11/30/2016

Anonymous10068401

Threads: 12

Posts: 9

i would like my 210 capsules back please
  • Anonymous10068401 still waiting

    12/10/2016 02:04

#14

02/09/2017

Anonymous10068401

Threads: 12

Posts: 9

growing old waiting


#15

02/09/2017

Kitwritten

Community Manager

Threads: 282

Posts: 2371

Without the screenshot, date, time and event, its going to be very hard for me to get the devs to check this issue


Van has left AMZ so I can not check with them about the status of this issue